Privacy Policy

Andes Clinical Research (“we,” “our,” “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, participate in our clinical studies, or communicate with us electronically.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, date of birth, and other contact details you voluntarily provide.

  • Health-Related Information: Relevant medical history, conditions, and medications if you choose to participate in a clinical study.

  • Technical Information: IP address, browser type, operating system, and other usage data when you access our website.

  • Communication Preferences: Your consent to receive emails, text messages, and other updates about clinical research opportunities.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services.

  • Inform you about clinical studies, eligibility, and participation.

  • Process reimbursements and study-related payments.

  • Improve our website, systems, and overall patient experience.

  • Comply with regulatory, legal, and ethical obligations.

3. Text Messaging and Email Communications

By submitting your information on our website forms (e.g., Find a Study or Contact), you agree to receive emails and/or SMS messages from Andes Clinical Research regarding study updates, scheduling, and clinical trial opportunities.

  • Message Frequency: Message frequency may vary depending on your level of participation.

  • Opt-Out: You may opt out at any time by replying STOP to text messages or unsubscribing from emails.

  • Data Rates: Standard messaging and data rates may apply.

4. Sharing of Information

We do not share mobile contact information with third parties or affiliates for marketing or promotional purposes.

Information may be shared only under the following conditions:

  • With subcontractors who support our services, such as payment processors or customer service vendors.

  • With regulatory authorities (e.g., FDA, IRB) when required for compliance.

  • To protect the safety, rights, and security of our patients and operations.

5. Data Security

We implement industry-standard safeguards to protect your personal information against loss, unauthorized access, or misuse. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on applicable laws, you may have the right to:

  • Access the personal information we collect about you.

  • Request corrections or updates to your information.

  • Withdraw consent for communications at any time.

  • Request deletion of your personal data where applicable.

To exercise your rights, please contact us at [Insert Contact Email].

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your experience and analyze site performance. You can manage cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted here with a revised “Effective Date.”

9. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at (801)-769-6014